Job Requirements
- 1 year’s experience in similar capacity in a 5 star luxury Hotel, Resort or Casino environment
- 1年在五星级豪华酒店,度假村或赌场环境中具有类似能力的经验
- Fluent in Cantonese, English and Mandarin
- 流利的广东话、英语和普通话
- Strong knowledge of Opera, Microsoft Office and HotSOS
- 对Opera,Microsoft Office和HotSOS有深入的了解
Job Description
- Provide a luxurious welcoming statement and deliver personalized service to all Mansion and Skylofts guests by exuding genuine interest in guest preferences, wishes and needs
- 为所有豪宅和Skylofts客人提供豪华的欢迎声明,并通过对客人的喜好,愿望和需求表现出真正的兴趣,为所有豪宅和Skylofts的客人提供个性化的服务
- Ensure accurate registration of guests, room assignment, reservations and details; prepare keys, collect payments and provide appropriate hotel orientation when necessary.
- 确保准确登记客人、房间分配、预订和详细信息;准备钥匙,收取款项并在必要时提供适当的酒店方向
- Maintain a cash float, accept and process payment for guest accounts at registration and checkout; maintain a daily report of all deposits and receipts and ensure all transactions, posting and cash are accounted for and balanced at the beginning and end of each work shift
- 保持现金浮动,在注册和结账时接受和处理客人帐户的付款;维护所有存款和收款的每日报告,并确保在每个工作班次的开始和结束时对所有交易、过账和现金进行核算和平衡
Only Short Listed candidates will be notified.