Limousine Guest Service Representative(Transportation)

Job Description

Job Responsibility

• Distribute hotel leaflets and gifts at all entry and exit ports in Macau to promote MGM’s bus routes
• Provide pick-up and drop-off services, assist with boarding and alighting assistance, offer luggage handling assistance and respond to basic information inquiries
• Hold hotel signs at all entry and exit ports in Macau to help guests identify the hotel and provide related information
• Communicate with Limousine Drivers & Coordinators closely to provide quality pick-up and drop-off services

Job Requirements

• Presentable with no visible tattoos
• Possess good language skills in Mandarin or Cantonese, and English is preferred, to communicate effectively with international guests.
• At least 1 year of service experience in a five-star hotel or related field
• Good communication and reception skills
• Must be able to work rotating shift, weekends, and public holidays
• High School Graduate or equivalent

Salary (Housing Allowance of MOP 500 inclusive) : MOP 14,300= RM7650 / SGD2305

豪华轿车宾客服务代表（交通部）

工作职责：

• 在澳门所有出入境口岸分发酒店宣传册和礼品，以推广美高梅的穿梭巴士路线
• 提供接送服务，协助宾客上下车、搬运行李，并解答基本信息咨询
• 在澳门所有出入境口岸举酒店标识，方便宾客识别酒店并提供相关信息
• 与豪华轿车司机及协调员密切沟通，确保高质量的接送服务

职位要求：

• 外表得体、无明显纹身
• 具备普通话或粤语良好语言能力，英语优先，以便与国际宾客进行有效沟通。
• 至少拥有一年五星级酒店或相关领域的服务经验
• 具备良好的沟通能力和接待技巧
• 能接受轮班制工作，包括周末和公众假期

学历要求： 高中毕业或同等学历

薪资（包括MOP 500住宿津贴）：MOP 14,300
约等于：马币 RM7650 / 新币 SGD2305